System Requirements and Security
First Community Bank believes the safety and security of its customers’ accounts and personal information is of highest importance. Our computer systems are protected by a system of filtering routers, firewalls and data encryption that create a protective shield between the outside internet and the internal network of First Community Bank. Our Log In authentication system for Online Banking also utilizes multiple layers of security to ensure that your accounts and information remain secure.
Your AccessID and Password are still the most important keys to accessing your account, but they are just the beginning. We'll also look at the device you are using to access your account. If it is a device we haven't seen you use before - a different computer or a new tablet, for example - we'll ask you one of the Security Questions you chose during enrollment. That provides added protection in case your AccessID and Password have been compromised. We also will look at "geo-location" factors. If the login is coming from an unusual location, again, we'll ask you to answer one of your Challenge questions. When you are logging in, our Extended Validation Certificate will display as a "green bar" in your browser's address bar. It is a known and trusted way to verify the authenticity of a website.
For the highest level of security, you must access Online Banking via a personal computer or mobile device with up to date operating systems and browsers. Using the most current versions of browsers ensures better security for internet protection. Updates for browsers can be downloaded from the software provider’s websites. Supported operating systems and browsers are:
To view your eStatements you must have Adobe Acrobat Reader version 7.0 or greater. A free copy of Adobe may be downloaded at www.adobe.com.
What You Can Do to Protect Yourself
Your AccessID and Password provide one of the most important security features for Online Banking, and are your unique identifier. Be sure not to share them with anyone – most frauds involving hijacked accounts originate with someone the victim knows. Sign up for eStatements - with eStatements your monthly statement cannot get lost or hung up in the mail nor will it sit in a mailbox until you retrieve it.
Security experts have developed best practices for everyone to follow when using internet devices: