Internet Requirements and Security
First Community Bank believes the safety and security of its customers’ accounts and personal information is very important. To ensure protection of your accounts, you must access Internet Banking via a personal computer and the internet, and your browser must support 128-bit encryption. Once you are online, your transactions and personal information are secured by the encryption software that converts the information into code that is readable by only you and the bank.
The minimum internet browser requirements are Internet Explorer 8.0, Google Chrome 9.0, Mozilla Firefox 3.5, Apple Safari 4.0 or Opera 10.0. Using the most current versions of browsers provide better internet protection. Updates for browsers can be downloaded from the software provider’s web sites.
Our computer systems are protected by a system of filtering routers and firewalls, which create a protective shield between the outside Internet and the internal network of First Community Bank. We use several layers of technology to ensure that your Internet transactions are secure and tamper-proof.
To view your eStatements you must have Adobe Acrobat Reader version 6.0 or greater. To download a free copy of Adobe, please go to http://www.adobe.com
What Can I Do To Protect Myself?
Your Login ID and Password provide one of the most important security features for Internet Banking, and are your unique identifier. Be sure not to share them with anyone – most frauds involving hijacked accounts originate with someone the victim knows. Because you can select and change your password at anytime, you can prevent unauthorized online access to your accounts. For an extra layer of security, you will also set up Security Questions and Answers that will be asked if you log on from a non-personal computer.
Other security tips:
Security begins with a strong password, which only you, the user, know. Experts advise a combination of letters and numbers and advise against using easily guessed passwords such as birthdays or telephone numbers. It is also recommended that your password be changed periodically.
Always Log Off Internet Banking when you are finished to ensure the protection of your personal information. Do not simply 'X' out.
Keep your web browser software up-to-date to take advantage of the latest security enhancements.
Make sure the anti-virus software on your computer is current and scans your emails as they are received. This simple step is critical to your personal safety and security when online. Viruses might be used to capture password keystrokes or send information from your hard drive.
Be careful where you choose to do your Internet Banking and what you do with your transaction data. DO NOT use coffee shop Internet hook-ups or rented computers. Computers can be configured to capture private information from unsuspecting Internet users.
If you get an unexpected web page asking you for your credit card, password, account numbers, or any other personal information, DO NOT disclose this information. You provided that information to the bank when you opened the account and the bank will not ask you for it.
Email is generally not encrypted so do not send any personal information or account numbers in this way. If you receive an unscheduled or unsolicited email that seems to be from your bank – be cautious! We will not request sensitive information via email.
DO NOT share diskettes that contain confidential information even if you think you have erased the information.
It is a good idea to shred printouts of your account information before discarding them.
Also check out our ' Fraud ' page.